Ricovi ("we," "us," "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

 

1. INFORMATION WE COLLECT

We may collect the following types of personal data:

• Personal Identification Information: Name, email address, phone number, and shipping/billing address.

• Payment Information: Credit/debit card details and transaction history (processed securely by third-party payment processors).

• Technical Information: IP address, browser type, device information, and usage data collected through cookies.

• Customer Support Data: Communications with our support team and feedback.

 

2. HOW WE USE YOUR INFORMATION

We use your data for the following purposes:

• To process orders, payments, and deliveries.

• To provide customer support and respond to inquiries.

• To improve our website, products, and services.

• To send promotional emails, newsletters, and special offers (with your consent).

• To detect and prevent fraud or security threats.

• To comply with legal obligations.

 

3. COOKIES AND TRACKING TECHNOLOGIES

3.1 We use cookies and similar tracking technologies to enhance user experience, analyze site traffic, and personalize content. 3.2 You can manage or disable cookies through your browser settings, but some features may not function properly without them.

 

4. DATA SHARING AND DISCLOSURE

We do not sell or rent personal data. However, we may share your information with:

• Service Providers: Third-party companies that assist with payment processing, shipping, and customer support.

• Legal Authorities: When required to comply with legal obligations or protect our rights.

• Business Transfers: In the event of a merger, acquisition, or asset sale.

 

5. DATA SECURITY

5.1 We implement appropriate security measures to protect your personal data from unauthorized access, loss, or misuse. 5.2 Despite our efforts, no online transmission is 100% secure, and we cannot guarantee absolute security.

 

6. YOUR RIGHTS

Depending on your jurisdiction, you may have the right to:

• Access, update, or delete your personal data.

• Opt out of marketing communications.

• Request data portability.

• Withdraw consent for data processing.

• Lodge a complaint with a data protection authority.

To exercise your rights, contact us at support@ricovi.com.

 

7. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

 

8. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

 

9. CONTACT US

If you have any questions or concerns regarding this Privacy Policy, please contact us at support@ricovi.com.

By using our website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.